Outage in P44

Email-sending service - disruption

Resolved Minor
October 11, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

Need to monitor P44 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including P44, and never miss an outage again.
Start Free Trial

Outage Details

-
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/12/2023 04:57PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/12/2023 03:07PM

Dear Valued Customer,

The email-sending service is restored and is operating normally. Our team continues to monitor the same.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Nikhil Dhamija
Customer Support

INVESTIGATING about 1 year ago - at 10/11/2023 06:43PM

Dear Valued Customer,

Our engineering team has identified the root cause of email-sending service malfunction as an issue with the Microsoft Exchange service. The current service-mending progress can be kept tracked here: https://twitter.com/MSFT365Status/status/1712133426671698304

As an organization, we are committed to providing reliable and high-availability service to our customers.

In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

INVESTIGATING about 1 year ago - at 10/11/2023 04:42PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/11/2023 04:42PM

Dear Valued Customer,

We are experiencing a disruption with our email-sending service. Currently, emails for export, booking requests, quote requests, and network health are delayed.

Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Customer Support

INVESTIGATING about 1 year ago - at 10/11/2023 04:30PM

-

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime