Outage in P44

Container Track & Trace (CTT) - disruption

Resolved Major
November 14, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Esteemed Customer, We are currently facing a disruption in the Container Track & Trace (CTT) system. At present, users are unable to access the CTT platform. We sincerely apologize for any inconvenience this may cause. Our engineering team is actively working on resolving this issue. As an organization, we are dedicated to delivering a dependable and high-availability service to our valued customers. Should you have any inquiries, please feel free to contact us at support@project44.com. Best regards, Szymon Przeklasa, Program Manager, Customer Support
Components affected
P44 Track & Trace Web Application (CTT) P44 Track & Trace Engine P44 Track & Trace Web Application (CTT) P44 Track & Trace Engine
Latest Updates ( sorted recent to last )
RESOLVED almost 1 year ago - at 11/14/2023 07:19PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/14/2023 04:39PM

Dear Valued Customer,

The issue related to Container Track & Trace (CTT) has been resolved. We will keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Customer Support

INVESTIGATING about 1 year ago - at 11/14/2023 04:06PM

Dear Esteemed Customer,

We are currently facing a disruption in the Container Track & Trace (CTT) system. At present, users are unable to access the CTT platform. We sincerely apologize for any inconvenience this may cause. Our engineering team is actively working on resolving this issue.

As an organization, we are dedicated to delivering a dependable and high-availability service to our valued customers. Should you have any inquiries, please feel free to contact us at support@project44.com.

Best regards,

Szymon Przeklasa,
Program Manager, Customer Support

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