Outage in P44

Delay in push of updates for ocean shipments

Resolved Minor
April 28, 2024 - Started 7 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Dear Valued Customer,  We are currently experiencing a disruption in push of updates for Ocean Insights. Customers may expect delayed shipment updates.  Our engineering team is Monitoring on priority and we will continue to provide updates as more information becomes available.  As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards Krishnakanth Sreebhashyam Engineer, Customer Support Operations
Components affected
P44 Track & Trace Engine P44 Track & Trace Engine P44 Visibility Operations Center (VOC) P44 Visibility Operations Center (VOC)
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/28/2024 09:27PM

Dear Valued Customer,

Our engineering team has implemented the fix and the push events are back to normal. We will keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sai Viswanath
Engineer, Customer Support Operations

MONITORING 7 months ago - at 04/28/2024 12:59PM

Dear Valued Customer, 

We are currently experiencing a disruption in push of updates for Ocean Insights. Customers may expect delayed shipment updates. 

Our engineering team is Monitoring on priority and we will continue to provide updates as more information becomes available. 

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Krishnakanth Sreebhashyam
Engineer, Customer Support Operations

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