Outage in P44

Disruption in shipment creation and tracking for Last mile.

Resolved Major
May 01, 2024 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with Last Mile platform where this is impacting shipment creation and Tracking. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Rahul Katti Engineer, Customer Support
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/03/2024 02:55PM

Dear Valued Customer,

This issue has been completely resolved and all the missed data has been reprocessed we will Continue to monitor the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

MONITORING 7 months ago - at 05/02/2024 06:29AM

Dear valued Customer,

The reprocessing of the missed data is in progress.

Best Regards,
Pallavi
Engineer, Customer Support

MONITORING 7 months ago - at 05/02/2024 05:57AM

Dear valued Customer,

This issue has been resolved, and we are continuing to monitor the situation. Our engineering team is currently reprocessing the missed data and we shall update you with the final update as more information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Pallavi
Engineer, Customer Support

INVESTIGATING 7 months ago - at 05/01/2024 08:22PM

Dear valued Customer,

We are experiencing a disruption with Last Mile platform where this is impacting shipment creation and Tracking.

Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Rahul Katti
Engineer, Customer Support

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