Outage in PagerDuty

Monitoring Issue

Resolved Minor
January 30, 2023 - Started over 2 years ago - Lasted 31 minutes
Official incident page

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Outage Details

We have identified and are actively resolving an incident where a small number of PagerDuty customers in both the US and EU service region experienced issues with inability to access Response Play functionality starting 5:27 UTC Friday. The incident is currently in the process of resolution and we will update here in 15 minutes.
Components affected
PagerDuty REST API PagerDuty Web Application PagerDuty Mobile Application
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/30/2023 07:46PM

We have resolved an incident where a small number of PagerDuty customers in both the US and EU service regions experienced issues with inability to access Response Plays. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com if you have any concerns.

MONITORING over 2 years ago - at 01/30/2023 07:34PM

We have a partial restoration and are in process of completing restoration for all customers.
We will continue to update progress here.

MONITORING over 2 years ago - at 01/30/2023 07:17PM

We have identified and are actively resolving an incident where a small number of PagerDuty customers in both the US and EU service region experienced issues with inability to access Response Play functionality starting 5:27 UTC Friday. The incident is currently in the process of resolution and we will update here in 15 minutes.

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