Outage in PagerDuty

Issue Identified with Workflow Automations (Formerly Catalytic), Scribe Agent

Resolved Minor
October 20, 2025 - Started about 1 month ago - Lasted about 17 hours

Incident Report

We are continuing to investigate an incident where PagerDuty customers are experiencing issues with Workflow Automations (Formerly Catalytic).

Access to the Catalytic web app and web based forms are unavailable currently. Scheduled automations, direct API and email triggered automations...

Components affected
PagerDuty Workflow Automation PagerDuty Advance

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