Outage in Pagero

Issue with Received Documents Tab

Resolved Minor

November 20, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue affecting the Received Documents tab in Pagero Online. Our team is working to identify the root cause and will provide updates as soon as possible. If you have any questions, please contact our Support team

Components affected

Pagero Online

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/20/2025 12:53PM

The issue affecting the Received Documents tab in Pagero Online has now been resolved. Our team identified the root cause and implemented the necessary fix to prevent it from recurring.

Thank you for your patience while we worked on this. If you experience any further difficulties or have additional questions, please don’t hesitate to reach out.

If you have any questions, please contact our Support team

MONITORING 5 months ago - at 11/20/2025 11:11AM

A fix has been implemented and we are monitoring the results.

If you have any questions, please contact our Support team

INVESTIGATING 5 months ago - at 11/20/2025 09:42AM

We are currently investigating an issue affecting the Received Documents tab in Pagero Online. Our team is working to identify the root cause and will provide updates as soon as possible.

If you have any questions, please contact our Support team

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