Outage in Pagero
On behalf of our partner Masters India
Resolved MinorIncident Report
We have received information from our partner Masters India pointing to a disturbance since 10:00 am (CET) that could possibly affect the document flow towards the Indian Tax Authority (NIC). This may affect our customers who use the Indian Clearance service.
For more information from Masters India, see below.
We are currently experiencing a service disruption. Our team is actively working to resolve the issue, and we expect to restore service shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 09/15/2026 01:50PM
The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused.
If you have any questions, please contact our Support team
IDENTIFIED
about 10 hours ago - at 09/15/2026 11:07AM
We have been informed by our partner that the issue has been resolved. However, some documents may still remain in a pending status.
We are working to process the remaining documents as soon as possible.
If you have any questions, please contact our Support team
INVESTIGATING
about 13 hours ago - at 09/15/2026 08:23AM
We have received information from our partner Masters India pointing to a disturbance since 10:00 am (CET) that could possibly affect the document flow towards the Indian Tax Authority (NIC). This may affect our customers who use the Indian Clearance service.
For more information from Masters India, see below.
We are currently experiencing a service disruption. Our team is actively working to resolve the issue, and we expect to restore service shortly.
Latest Pagero outages
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Malfunction in ONESOURCE Pagero Health Mobile / Störung im ONESOURCE Pagero Health Mobile - 27 days ago
Pagero Online AS2 Service Degradation - about 1 month ago
Pagero Online - Degraded performance - 2 months ago
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