Outage in Pagero
Disturbances in the connection from KSeF
Resolved MinorIncident Report
We're currently investigating reports of a potential disruption to the connection with KSeF, which may be causing missing / delayed application responses. We are working to identify the cause and assess the impact on customers.
We apologize for any inconvenience and will provide further updates as soon as we learn more.
If you have any questions, please contact our Support team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 09/15/2026 05:46PM
The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused.
Our advanced technical team identified the root cause and resent all affected jobs. More information about the underlying cause will be shared when available.
If you have any questions, please contact our Support team
IDENTIFIED
about 8 hours ago - at 09/15/2026 01:42PM
We've identified the cause of the issue affecting KSeF document processing. Due to unusually high traffic, some documents may take longer than usual to process, and in some cases uploads may need to be retried.
We're working on improvements to reduce delays and restore normal processing as quickly as possible.
If you have any questions, please contact our Support team
INVESTIGATING
about 10 hours ago - at 09/15/2026 11:07AM
We're currently investigating reports of a potential disruption to the connection with KSeF, which may be causing missing / delayed application responses. We are working to identify the cause and assess the impact on customers.
We apologize for any inconvenience and will provide further updates as soon as we learn more.
If you have any questions, please contact our Support team
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