Outage in Palo Alto Networks

Potential Service degradation for instances within The Netherlands

Resolved Maintenance
December 16, 2022 - Started almost 3 years ago - Lasted 5 days
Official incident page

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Outage Details

There are reports of service degradation for instances within The Netherlands (Netherlands Central and Netherlands South). We can expect impact to the dataplane for the Gateways, Explicit Proxy instances, Remote Networks and Service connections instances. This issue can also affect the onboarding and autoscaling of new instances within these regions. There is no work around at this moment. We are working with the cloud provider to investigate and fix the issue. The next updated will be provided by Dec 16th 8 PM UTC
Components affected
Palo Alto Networks EMEA-Netherlands South Palo Alto Networks EMEA-Netherlands Central
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/21/2022 10:10PM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/16/2022 07:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 12/16/2022 06:54PM

There are reports of service degradation for instances within The Netherlands (Netherlands Central and Netherlands South). We can expect impact to the dataplane for the Gateways, Explicit Proxy instances, Remote Networks and Service connections instances. This issue can also affect the onboarding and autoscaling of new instances within these regions. There is no work around at this moment.

We are working with the cloud provider to investigate and fix the issue. The next updated will be provided by Dec 16th 8 PM UTC

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