Outage in Palo Alto Networks

Cortex XDR - Partial Outage

Resolved Minor
January 14, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with Cortex XDR in all regions. The current impact is that the Cortex XDR UI console is unavailable. Cortex XDR agent local protection continues to function normally as well as all data ingestion.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/14/2023 08:47AM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/14/2023 08:43AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 01/14/2023 08:18AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 01/14/2023 07:48AM

We are currently experiencing issues with Cortex XDR in all regions.

The current impact is that the Cortex XDR UI console is unavailable.

Cortex XDR agent local protection continues to function normally as well as all data ingestion.

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