Outage in Palo Alto Networks
IoT Portal (US) experienced intermittent slowness
Resolved Minor
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Outage Details
Components affected
Palo Alto Networks IOT Security App (US)Latest Updates ( sorted recent to last )
Update: We believe the slowness and sporadic failures of IoT portal has been resolved by rolling back trail-release last night into part of US customers. Please report back if any further issues. Thanks!
We implemented fix and so far we observed performance is back to normal. We will keep observing and diagnosing.
We confirmed degraded performance of portal landing across all US IOT customers. We are still investigating the root cause.
WHAT: IoT Portal (US) experienced intermittent slowness
WHEN: Start from 3AM PST, July 13, 2023
WHERE: US region
NO ACTION REQUIRED
Status: We are investigating the cause and recovering.
SUPPORT: We will provide status updates before and throughout the maintenance. If you have any questions or concerns, feel free to reach out to IoT Security technical support at iot-security@paloaltonetworks.com.
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