Outage in Palo Alto Networks

Prisma Access - Intermittent connectivity degradation in Europe

Resolved Minor
April 28, 2025 - Started about 21 hours ago - Lasted about 4 hours
Official incident page

Need to monitor Palo Alto Networks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Palo Alto Networks, and never miss an outage again.
Start Free Trial

Outage Details

We have identified the root cause of the issue and we will provide another update by 15:00:00 PM UTC with further details. Customer Impact Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access. Workaround No at this moment.
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 04/28/2025 04:00PM

This incident has been resolved.

IDENTIFIED about 21 hours ago - at 04/28/2025 12:30PM

We have identified the root cause of the issue and we will provide another update by 15:00:00 PM UTC with further details.

Customer Impact
Some of users may be experiencing intermittent connectivity degradation on inter region, mobile users and remote networking functions for Prisma Access.

Workaround
No at this moment.

Latest Palo Alto Networks outages

Tenant activations are delayed and device associations may fail - 4 days ago
Experiencing Issues with the Storage on Kafka - 4 days ago
SCM Visibility and Reporting Dashboards - Partial outage in CH Region - 4 days ago
Prisma Access team investigating an issue affecting new tenant onboarding - 5 days ago
PAB SG Intermittent failures - 12 days ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3968 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook