Outage in Palo Alto Networks

Cortex Data Lake - Issue affecting all regions

Resolved Minor
July 14, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Cortex Data Lake is currently experiencing an issue affecting several metrics in the Logging Service Portal in all regions. We are actively working on this issue and will provide another update by 20:00 UTC with further details. Customer Impact: Customers may see missing graphs for Incoming and Forwarding Log Rates in the CDL UI. Workaround: N/A
Components affected
Palo Alto Networks Americas Palo Alto Networks Japan Palo Alto Networks Singapore Palo Alto Networks Europe Palo Alto Networks United Kingdom Palo Alto Networks Australia Palo Alto Networks Federal Palo Alto Networks Canada
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/14/2023 06:20PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 07/14/2023 05:16PM

Cortex Data Lake is currently experiencing an issue affecting several metrics in the Logging Service Portal in all regions. We are actively working on this issue and will provide another update by 20:00 UTC with further details.

Customer Impact: Customers may see missing graphs for Incoming and Forwarding Log Rates in the CDL UI.

Workaround: N/A

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