Outage in Palo Alto Networks

Cortex XDR Agent installers are detected as malware by common browsers

Resolved Minor
June 30, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Download attempts of all Cortex XDR Agent installers are currently marked as insecure, blocking file download. Customers who see this warning can dismiss it and keep using the installation files. Palo Alto Networks Engineering is investigating the issue and working to remove this warning.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/30/2024 07:17PM

The issue was found to be specific to Google Chrome and has now been resolved by Google.

INVESTIGATING 5 months ago - at 06/30/2024 02:05PM

Download attempts of all Cortex XDR Agent installers are currently marked as insecure, blocking file download. Customers who see this warning can dismiss it and keep using the installation files.
Palo Alto Networks Engineering is investigating the issue and working to remove this warning.

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