Outage in Palo Alto Networks
Prisma Access SaaS Security Inline ACE (App-ID Cloud Engine) Commit Failures
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results. We will give you another update by July 4th, 9 AM UTC with further details.
We are currently working on implementing the solution that we have found. We will give you another update by July 4th, 7 AM UTC with further details.
We have identified the root cause of the issue and we will provide another update by July 4th 5 AM UTC with further details.
Customer Impact
Prisma Access customers with SaaS Security Inline ACE (App-ID Cloud Engine) capability tenants are experiencing commit failures due to ACE application changes.
Workaround
No at this moment.
Prisma Access customers with SaaS Security Inline ACE (App-ID Cloud Engine) capability tenants are experiencing commit failures due to ACE application changes.
Engineering team is actively working on the issue, next update will be posted on July 4th 3am UTC
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