Outage in Palo Alto Networks

Cortex XDR/XSIAM/XPANSE/XSOAR [US region] We are currently experiencing degraded performance

Resolved Minor
October 23, 2024 - Started 21 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are actively investigating degraded performance issues with some of our services. The Cortex XDR agent local protection continues to function normally.
Components affected
Palo Alto Networks Americas
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/23/2024 11:06PM

This incident has been resolved.

MONITORING 21 days ago - at 10/23/2024 09:52PM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 10/23/2024 09:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 10/23/2024 07:55PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 10/23/2024 07:52PM

We are actively investigating degraded performance issues with some of our services.
The Cortex XDR agent local protection continues to function normally.

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