Outage in Palo Alto Networks
Increased latency observed on Customer Support Portal
Resolved Minor
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Outage Details
Increased latency observed on Customer Support Portal, some functionalities are degraded. Investigation in progress. Next update ETA : 12:58 AM UTC
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/05/2025 12:38AM
The underlying problem causing increased latency on the Customer Service Portal has been resolved at 12:34 AM UTC.
All services are operational.
INVESTIGATING
1 day ago - at 06/05/2025 12:09AM
Increased latency observed on Customer Support Portal, some functionalities are degraded. Investigation in progress. Next update ETA : 12:58 AM UTC
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