Outage in Palo Alto Networks
Cortex XDR/XSIAM/XPANSE/XSOAR8/Cloud - Issues with login and degraded performance
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 06/13/2025 09:19AM
This incident has been resolved.
MONITORING
5 months ago - at 06/12/2025 10:25PM
We are continuing to monitor for any further issues.
MONITORING
5 months ago - at 06/12/2025 09:00PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 06/12/2025 07:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 06/12/2025 06:25PM
We are actively investigating with our cloud provider.
Cortex XDR agent local protection continues to function normally.
INVESTIGATING
5 months ago - at 06/12/2025 06:20PM
We are currently investigating this issue.
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