Outage in Palo Alto Networks

WildFire Issue

Resolved Major
June 12, 2025 - Started 14 days ago - Lasted about 4 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 21:00 UTC with further details. Customer Impact: Denial of registration/submission,s and delay of new malware prevention signature availability Workaround: N/A
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 06/12/2025 10:28PM

This incident has been resolved.

MONITORING 14 days ago - at 06/12/2025 09:35PM

We are continuing to monitor for any further issues.

MONITORING 14 days ago - at 06/12/2025 09:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 06/12/2025 08:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 06/12/2025 06:50PM

WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 21:00 UTC with further details.

Customer Impact: Denial of registration/submission,s and delay of new malware prevention signature availability

Workaround: N/A

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