Outage in Palo Alto Networks
Customer Support Portal Service is impacted
Resolved MajorIncident Report
We are currently investigating the issue.
Next update 8:01 PM UTC
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/12/2025 11:22PM
Monitoring confirmed that the Customer Support Portal service operations are completely restored.
MONITORING
11 months ago - at 06/12/2025 09:06PM
The Customer Support Portal Services are fully recovered at 9:00 PM UTC
IDENTIFIED
11 months ago - at 06/12/2025 08:38PM
The underlying services are recovering, and we are monitoring the situation. Next update: 9:08 PM UTC
INVESTIGATING
11 months ago - at 06/12/2025 08:05PM
We are currently investigating an outage across multiple cloud providers.
Next update: 9:01 PM UTC
INVESTIGATING
11 months ago - at 06/12/2025 07:02PM
We are currently investigating the issue.
Next update 8:01 PM UTC
Latest Palo Alto Networks outages
[Azure] [EastUS] outage impacting Cloud NGFW Services - about 21 hours ago
Prisma Cloud Incident [APP.JP] - Major outage - 8 days ago
Enterprise DLP - No Incidents in UIM in US region - 9 days ago
Prisma Cloud Incident [APP3] - Delayed asset ingestion - 16 days ago
Prisma Cloud Incident [APP.CA] - Alerts unavailable - 17 days ago
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