Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
July 21, 2025 - Started 6 days ago - Lasted about 7 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in the Canada Cloud. We are actively working on this issue and will provide another update by 18:30 UTC with further details. Customer Impact: Delay of sample processing and the availability of the signature Workaround: N/A
Components affected
Palo Alto Networks WildFire Canada Cloud
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 07/21/2025 11:25PM

This incident has been resolved.

MONITORING 5 days ago - at 07/21/2025 11:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 07/21/2025 11:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 07/21/2025 08:43PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 07/21/2025 05:49PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 07/21/2025 04:30PM

WildFire is currently experiencing an issue in the Canada Cloud. We are actively working on this issue and will provide another update by 18:30 UTC with further details.

Customer Impact: Delay of sample processing and the availability of the signature

Workaround: N/A

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