Outage in Palo Alto Networks

Prisma Cloud Issue

Resolved Major
August 08, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details. Customer Impact: Some features may not be available. Workaround: N/A
Components affected
Palo Alto Networks Europe - app.eu.prismacloud.io Palo Alto Networks Americas - Canada - app.ca.prismacloud.io Palo Alto Networks Americas - US - app4.prismacloud.io Palo Alto Networks Americas - US - app2.prismacloud.io Palo Alto Networks Asia Pacific - Australia - app.anz.prismacloud.io Palo Alto Networks Europe - app2.eu.prismacloud.io Palo Alto Networks Asia Pacific - Singapore - app.sg.prismacloud.io Palo Alto Networks Americas - US - app.prismacloud.io Palo Alto Networks Americas - US - app3.prismacloud.io

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/08/2025 05:57PM

This incident has been resolved.

MONITORING 2 months ago - at 08/08/2025 04:47PM

We are continuing to monitor for any further issues , currently all our systems are reporting healthy and operational.

MONITORING 2 months ago - at 08/08/2025 04:27PM

As of Friday 8th Aug , 9.23 AM, PT , we have applied the necessary fix, and currently monitoring the systems actively.

IDENTIFIED 2 months ago - at 08/08/2025 01:43PM

Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: Some features may not be available.

Workaround: N/A

Latest Palo Alto Networks outages

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