Outage in Palo Alto Networks
Prisma Cloud Issue [APP.CN]
Resolved MajorIncident Report
Prisma Cloud is currently experiencing an issue in China. We are actively investigating this issue and will provide another update once available with further details.
Components affected
Palo Alto Networks China - app.prismacloud.cnTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/19/2025 07:11PM
This incident has been resolved.
MONITORING
8 months ago - at 08/19/2025 06:21PM
Connectivity has been restored, we are monitoring the situation.
IDENTIFIED
8 months ago - at 08/19/2025 06:20PM
We have identified broad issues with cross-region traffic in China.
INVESTIGATING
8 months ago - at 08/19/2025 04:59PM
Prisma Cloud is currently experiencing an issue in China. We are actively investigating this issue and will provide another update once available with further details.
Latest Palo Alto Networks outages
[Azure] [EastUS] outage impacting Cloud NGFW Services - about 23 hours ago
Prisma Cloud Incident [APP.JP] - Major outage - 8 days ago
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Prisma Cloud Incident [APP3] - Delayed asset ingestion - 16 days ago
Prisma Cloud Incident [APP.CA] - Alerts unavailable - 17 days ago
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