Outage in Palo Alto Networks

Cloud NGFW Disruption in Azure

Minor
August 20, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently experiencing an issue with our Cloud NGFW for Azure service due to degradation in Azure VMs. This may cause failures when creating new resources and could lead to intermittent traffic drops during auto-scaling events. Traffic on existing deployments remains unaffected. Our team is working with Azure to resolve this. If you experience any traffic interruption, please contact the Palo Alto Networks Support team. We will provide an update as soon as more details are available.
Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 08/20/2025 07:14AM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 08/20/2025 02:18AM

We are currently experiencing an issue with our Cloud NGFW for Azure service due to degradation in Azure VMs.
This may cause failures when creating new resources and could lead to intermittent traffic drops during auto-scaling events. Traffic on existing deployments remains unaffected.

Our team is working with Azure to resolve this. If you experience any traffic interruption, please contact the Palo Alto Networks Support team.

We will provide an update as soon as more details are available.

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