Outage in Palo Alto Networks
CNGFW: Issue affecting AWS login
Resolved MinorIncident Report
Dear Customer,
Cloud NGFW is currently experiencing an issue with AWS login. We are actively working on this issue and will provide another update by September 2nd, 9:00 PM UTC with further details and next steps.
Customer Impact:
All management actions done via the AWS web GUI is currently affected. There is however no impact to the firewall dataplane traffic. This issue doesn't affect Panorama or Strata Cloud Manager management tasks either.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/02/2025 10:53PM
We have applied fix to the identified issue. Users can connect to AWS console.
INVESTIGATING
8 months ago - at 09/02/2025 03:58PM
Dear Customer,
Cloud NGFW is currently experiencing an issue with AWS login. We are actively working on this issue and will provide another update by September 2nd, 9:00 PM UTC with further details and next steps.
Customer Impact:
All management actions done via the AWS web GUI is currently affected. There is however no impact to the firewall dataplane traffic. This issue doesn't affect Panorama or Strata Cloud Manager management tasks either.
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