Outage in Palo Alto Networks
Degraded Cloud NGFW Deployment AWS Auto Scaling
Resolved MinorIncident Report
We are currently investigating a critical issue impacting existing and new Cloud NGFW resources when used with Panorama or Strata Cloud Manager.
1. Existing Cloud NGFW Resources.
You may experience traffic drops in existing Cloud NGFW resources when they scale out to accommodate higher traffic in your VPCs.
2. New Cloud NGFW resources.
You may experience failures when attempting to deploy new Cloud NGFW resources.
In the Cloud NGFW console, affected resources will remain in the “Creating” status for an extended period.
Next Update
We are investigating the issue, we expect to provide the next update on our progress and estimated time to resolution by Nov 9th 2025 0430AM UCT.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 11/11/2025 08:09AM
This incident has been resolved now
IDENTIFIED
19 days ago - at 11/10/2025 07:34AM
We are continuing to work on a fix for this issue.
IDENTIFIED
20 days ago - at 11/09/2025 02:54AM
We are investigating the issue, we expect to provide the next update on our progress and estimated time to resolution by Nov 11th 2025 0730AM UTC.
IDENTIFIED
21 days ago - at 11/09/2025 12:18AM
We are currently investigating a critical issue impacting existing and new Cloud NGFW resources when used with Panorama or Strata Cloud Manager.
1. Existing Cloud NGFW Resources.
You may experience traffic drops in existing Cloud NGFW resources when they scale out to accommodate higher traffic in your VPCs.
2. New Cloud NGFW resources.
You may experience failures when attempting to deploy new Cloud NGFW resources.
In the Cloud NGFW console, affected resources will remain in the “Creating” status for an extended period.
Next Update
We are investigating the issue, we expect to provide the next update on our progress and estimated time to resolution by Nov 9th 2025 0430AM UCT.
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