Outage in Palo Alto Networks

Enterprise DLP: Increase Scan Timeouts in UK and France Regions

Resolved Major

December 10, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Palo Alto Networks DLP (NGFW) EU

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/11/2025 04:45AM

We have monitored the situation and verified the fix.

MONITORING 4 months ago - at 12/11/2025 12:38AM

We have deployed a fix and are monitoring the situation. Will report back in 15 minutes.

IDENTIFIED 4 months ago - at 12/11/2025 12:27AM

We have identified the issue and are quickly preparing a fix. ETA is under 30 minutes

INVESTIGATING 4 months ago - at 12/11/2025 12:17AM

We are currently investigating this issue.

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