Outage in Palo Alto Networks

Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the EU region

Resolved Minor
December 12, 2025 - Started 24 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Palo Alto Networks Europe

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Latest Updates ( sorted recent to last )
MONITORING 24 days ago - at 12/12/2025 08:09PM

A fix has been implemented. We are currently monitoring the system

IDENTIFIED 24 days ago - at 12/12/2025 07:27PM

The issue has been identified. A fix is being implemented. We will provide the next update once the fix is deployed.

INVESTIGATING 24 days ago - at 12/12/2025 06:39PM

We are actively working to resolve this and will provide another update as more information becomes available

INVESTIGATING 24 days ago - at 12/12/2025 04:43PM

We are currently investigating this issue.

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