Outage in Palo Alto Networks

Prisma Cloud Incident [APP4] - Alerts

Resolved Major

December 19, 2025 - Started 3 months ago - Lasted 35 minutes
Official incident page

Incident Report

Prisma cloud is experiencing issues with alerts in the app4 stack. Some alert functionality may not be available.

Components affected

Palo Alto Networks Americas - US - app4.prismacloud.io

Need to monitor Palo Alto Networks outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/19/2025 04:56PM

This incident has been resolved.

MONITORING 3 months ago - at 12/19/2025 04:25PM

Prisma cloud is experiencing issues with alerts in the app4 stack. Some alert functionality may not be available.

Latest Palo Alto Networks outages

Prisma Cloud not available in China regions due to extended maintenance - 2 days ago

APP: Asset inventory page degradation - 3 days ago

Cloud NGFW managed by Strata Cloud Manager(SCM) impacted - Commit issues - 3 days ago

APP : Maintenance extension till 4:30 AM PST - 4 days ago

Azure West US 3, West Europe & Central US Network issues impacting Cloud NGFW Services - 4 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook