Outage in Palo Alto Networks

Prisma Cloud Compute incident [APP.ID]

Resolved Major

January 21, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 01/21/2026 09:32PM

This incident has been resolved.

MONITORING 8 days ago - at 01/21/2026 07:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 01/21/2026 07:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 01/21/2026 07:13PM

We are currently investigating this issue.

Latest Palo Alto Networks outages

Prisma Cloud Incident - [app2] - Snapshot service experiencing partial outage - about 18 hours ago

Prisma Cloud Ingestion Delay [APP4] - 3 days ago

Service Degradation affecting Cloud NGFW Azure - 14 days ago

Strata Logging Service - Issue in FedRAMP Moderate - 14 days ago

Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the France region - 15 days ago

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