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Outage in Palo Alto Networks

Prisma Cloud Ingestion Delay [APP4]

Resolved Minor
January 26, 2026 - Started 3 months ago - Lasted about 21 hours
Official incident page

Incident Report

Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details. Customer Impact: Delayed ingestion of cloud resources Workaround: N/A

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/27/2026 11:52AM

This incident has been resolved

INVESTIGATING 3 months ago - at 01/26/2026 11:05PM

We have identified increased latency delaying ingestion for Azure cloud. We are continuing to investigate and work on a fix.

INVESTIGATING 3 months ago - at 01/26/2026 03:15PM

Prisma Cloud is currently experiencing an issue. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: Delayed ingestion of cloud resources

Workaround: N/A

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