Outage in Palo Alto Networks
Azure US West outage impacting CNGFW services
Resolved MajorIncident Report
Azure US West outage impacting CNGFW Services. We have identified an Azure outage affecting the Cloud NGFW West US region. Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status: Earlier today, an unexpected utility power interruption at a Azure West US datacenter caused a partial facility outage. While backup power systems engaged immediately and utility power has since been stabilized, some infrastructure components were temporarily affected.
Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Status Page.
https://azure.status.microsoft/en-us/status
Next Update: 01:30 UTC, 08 February 2026
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 02/08/2026 12:55AM
This incident has been resolved.
INVESTIGATING
16 days ago - at 02/07/2026 05:21PM
The Azure outage that impacted your CNGFW service is now resolved and your service is back up.
The firewall resources that were experiencing service degradation has been restored.
Please contact Palo Alto Networks support team to address any concerns.
Thank you,
INVESTIGATING
16 days ago - at 02/07/2026 05:04PM
Azure US West outage impacting CNGFW Services. We have identified an Azure outage affecting the Cloud NGFW West US region. Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status: Earlier today, an unexpected utility power interruption at a Azure West US datacenter caused a partial facility outage. While backup power systems engaged immediately and utility power has since been stabilized, some infrastructure components were temporarily affected.
Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Status Page.
https://azure.status.microsoft/en-us/status
Next Update: 01:30 UTC, 08 February 2026
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