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Outage in Palo Alto Networks

Customers are unable to add comments to existing support cases

Resolved Minor
February 19, 2026 - Started 2 months ago - Lasted 16 minutes
Official incident page

Incident Report

Adding new comments to support cases is currently unavailable. The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/20/2026 04:21AM

Functionality has been restored.

IDENTIFIED 2 months ago - at 02/20/2026 04:06AM

Adding new comments to support cases is currently unavailable. The issue has been identified and a fix is being implemented.

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