Outage in Palo Alto Networks
WildFire Issue
Resolved MajorIncident Report
Summary AI Generated
Palo Alto Networks' WildFire service experienced a major issue across all regional clouds (Global, Europe, Japan, Singapore, UK, and Canada) that prevented file submissions from working. The incident lasted 25 minutes, during which users were unable to submit files to the WildFire threat analysis service. The issue was identified, fixed, and resolved after a brief monitoring period.
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
Components affected
Palo Alto Networks WildFire Global Cloud Palo Alto Networks WildFire Europe Cloud Palo Alto Networks WildFire Singapore Cloud Palo Alto Networks WildFire Japan Cloud Palo Alto Networks WildFire UK Cloud Palo Alto Networks WildFire Canada CloudTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/23/2026 09:26PM
This incident has been resolved.
MONITORING
2 months ago - at 02/23/2026 09:23PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 02/23/2026 09:21PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 02/23/2026 09:04PM
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
Latest Palo Alto Networks outages
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Prisma Cloud Incident [APP.CA] - Alerts unavailable - 17 days ago
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