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Outage in Palo Alto Networks

WildFire Issue

Resolved Major
February 23, 2026 - Started 2 months ago - Lasted 25 minutes
Official incident page

Incident Report

Summary AI Generated

Palo Alto Networks' WildFire service experienced a major issue across multiple cloud regions (Australia, Germany, India, Switzerland, Poland, Indonesia, Taiwan, France, and Qatar) that prevented users from submitting files for analysis. The incident lasted 25 minutes, during which file submissions failed completely. The issue was identified and resolved with a fix that restored normal file submission functionality.

WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details. Customer Impact: File submission failure.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/23/2026 09:31PM

This incident has been resolved.

MONITORING 2 months ago - at 02/23/2026 09:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/23/2026 09:24PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 02/23/2026 09:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/23/2026 09:07PM

WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.

Customer Impact: File submission failure.

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