Outage in Palo Alto Networks
WildFire Issue
Resolved MajorIncident Report
Summary AI Generated
Palo Alto Networks' WildFire service experienced a major issue across multiple cloud regions (Australia, Germany, India, Switzerland, Poland, Indonesia, Taiwan, France, and Qatar) that prevented users from submitting files for analysis. The incident lasted 25 minutes, during which file submissions failed completely. The issue was identified and resolved with a fix that restored normal file submission functionality.
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 02/23/2026 09:31PM
This incident has been resolved.
MONITORING
1 day ago - at 02/23/2026 09:27PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 02/23/2026 09:24PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 02/23/2026 09:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 02/23/2026 09:07PM
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
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