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Outage in Palo Alto Networks

"No asset scanned" error on Connector health dashboard

Resolved Minor
February 26, 2026 - Started about 2 months ago - Lasted 5 days
Official incident page

Incident Report

Summary AI Generated

Palo Alto Networks experienced a metrics outage that caused "No asset scanned" errors to appear on the Data Security Dashboard's Connector health section and affected asset scanning displays in the Data Security Application. The incident impacted services across North California, Singapore, and Frankfurt regions for approximately 127.6 hours before being identified and addressed.

We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."

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IDENTIFIED about 2 months ago - at 02/26/2026 05:14PM

We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."

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