Outage in Palo Alto Networks
Azure Brazil South outage impacting CNGFW services
Resolved MinorIncident Report
Summary AI Generated
An intermittent network connectivity issue in Azure's Brazil South region caused disruptions to Palo Alto Networks' CNGFW services for 2 hours. Customers experienced intermittent service unavailability, degraded performance, and delays in monitoring and telemetry due to connectivity and packet loss issues. Azure mitigated the underlying network problem and the incident was resolved after monitoring confirmed service stability.
Azure Brazil South region experiencing Intermittent Network connectivity issue which is impacting CNGFW Services.
Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status : Azure notified intermittent connectivity and packet loss issue affecting network traffic to and from this region.
We are actively investigating and mitigation actions are currently in progress to stabilize connectivity.
Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Service Page.
https://app.azure.com/h/CQLF-C40/3f4a19
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/28/2026 09:59AM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/28/2026 09:42AM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 02/28/2026 09:37AM
Azure has mitigated the underlying intermittent network issue. We are monitoring for continued stability.
INVESTIGATING
about 2 months ago - at 02/28/2026 07:59AM
Azure Brazil South region experiencing Intermittent Network connectivity issue which is impacting CNGFW Services.
Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status : Azure notified intermittent connectivity and packet loss issue affecting network traffic to and from this region.
We are actively investigating and mitigation actions are currently in progress to stabilize connectivity.
Ongoing Actions: Our engineering team is working closely with the Azure team to restore full service. You can also monitor the underlying platform status via the Azure Service Page.
https://app.azure.com/h/CQLF-C40/3f4a19
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