Outage in Palo Alto Networks

AUF/ADNS - False Positive Detection Incident

Resolved Major

March 06, 2026 - Started 8 days ago - Lasted 5 minutes
Official incident page

Incident Report

Summary AI Generated

A Palo Alto Networks detector malfunctioned and incorrectly blocked customers from accessing legitimate hostnames and URLs due to false positive detections. The issue was resolved by disabling the problematic signature, and the root cause was identified and fixed within 5 minutes.

Issue - One of our detectors is experiencing an issue that caused false positive blocking. Customers will be blocked from accessing some benign hostnames and URLs. Update - We have disabled the false positive signature to resume customer utility. Update - We have identified the root cause and fixed the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 03/06/2026 08:24PM

This incident has been resolved.

INVESTIGATING 8 days ago - at 03/06/2026 08:23PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 03/06/2026 08:22PM

Issue - One of our detectors is experiencing an issue that caused false positive blocking. Customers will be blocked from accessing some benign hostnames and URLs.
Update - We have disabled the false positive signature to resume customer utility.
Update - We have identified the root cause and fixed the issue.

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