Outage in Palo Alto Networks
AUF/ADNS - False Positive Detection Incident
Resolved MajorIncident Report
Summary AI Generated
A Palo Alto Networks detector malfunctioned and incorrectly blocked customers from accessing legitimate hostnames and URLs due to false positive detections. The issue was resolved by disabling the problematic signature, and the root cause was identified and fixed within 5 minutes.
Issue - One of our detectors is experiencing an issue that caused false positive blocking. Customers will be blocked from accessing some benign hostnames and URLs.
Update - We have disabled the false positive signature to resume customer utility.
Update - We have identified the root cause and fixed the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/06/2026 08:24PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 03/06/2026 08:23PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 03/06/2026 08:22PM
Issue - One of our detectors is experiencing an issue that caused false positive blocking. Customers will be blocked from accessing some benign hostnames and URLs.
Update - We have disabled the false positive signature to resume customer utility.
Update - We have identified the root cause and fixed the issue.
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