Palo Alto Networks experienced intermittent network connectivity issues in Azure's West US 3, West Europe, and Central US regions that impacted Cloud NGFW Services for 4.5 hours. The underlying network problems were caused by Azure infrastructure issues, and Palo Alto's engineering team worked with Azure to address the connectivity problems. Azure mitigated the network issue and restored services, with Palo Alto monitoring for continued stability before declaring the incident resolved.
Azure notified services has been restored.
Azure has mitigated the underlying intermittent network issue. We are monitoring for continued stability.
We are continuing to investigate this issue.
Azure West US 3, West Europe & Central US regions experiencing Intermittent Network connectivity issue which may be impacting CNGFW Services.
Ongoing Actions: Our engineering team is working closely with the Azure team. Azure status updates can be tracked through the Service Page.
West US 3 https://app.azure.com/h/TGDZ-X10/0858a9
Central US https://app.azure.com/h/PG9P-X40/4cd327
West Europe https://app.azure.com/h/8ZSP-XL0/35bdc8
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