Outage in Palo Alto Networks
Prisma Cloud Incident - Delayed Ingestion [APP3]
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks experienced a delayed ingestion issue affecting the Prisma Cloud service in the Americas US region (app3.prismacloud.io) for 19.5 hours. The issue was identified and a fix was implemented before being fully resolved. The incident was classified as minor severity.
We are currently investigating this issue.
Components affected
Palo Alto Networks Americas - US - app3.prismacloud.ioTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/19/2026 04:28PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 03/18/2026 09:05PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 03/18/2026 09:05PM
We are currently investigating this issue.
Latest Palo Alto Networks outages
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Prisma Cloud Incident [APP3] - Delayed asset ingestion - 16 days ago
Prisma Cloud Incident [APP.CA] - Alerts unavailable - 17 days ago
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