Palo Alto Networks' WildFire Global Cloud experienced an issue in the US Cloud region that caused delays in sample processing for 3.6 hours. The incident was identified, a fix was implemented and monitored, and the service was fully restored. No workaround was available during the outage period.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by with 6:00 UTC further details.
Customer Impact: Delay in sample processing
Workaround: N/A
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