Outage in Palo Alto Networks

Investigating Cortex Federal Certificate Issue

Resolved Major

March 20, 2026 - Started 4 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

Palo Alto Networks experienced a major certificate issue in their Cortex Federal Environment that lasted 7.9 hours. The incident affected Federal components but did not impact agent local protection functionality. The issue was identified, fixed, and resolved after a monitoring period.

We are currently investigating an issue with certificates in our Cortex Federal Environment. Agent local protection is not affected.

Components affected

Palo Alto Networks Federal

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/21/2026 03:30AM

This incident has been resolved.

MONITORING 4 days ago - at 03/20/2026 08:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 03/20/2026 07:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 03/20/2026 07:43PM

We are currently investigating an issue with certificates in our Cortex Federal Environment.

Agent local protection is not affected.

Latest Palo Alto Networks outages

Prisma Cloud [APP2]: Ongoing service disruption - about 7 hours ago

WildFire Issue - 6 days ago

Prisma Cloud Incident - Delayed Ingestion [APP3] - 6 days ago

Prisma Cloud [APP2]: 26.3.1 Scheduled Release Extension - 7 days ago

Prisma Cloud Issue - Stale Data [APP3] - 8 days ago

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