Outage in Palo Alto Networks
Azure France Central outage impacting Cloud NGFW Services.
Minor
April 27, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We have identified an issue with Azure affecting the Cloud NGFW France Central region for Storage & Cosmos DB issue which is impacting CNGFW Services.
Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status : Azure notified higher than expected latency, timeouts or HTTP 500 errors when accessing data stored on Storage & CosmoDB accounts hosted in this region. We are actively investigating and mitigation actions are currently in progress to stabilize connectivity.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
You can also monitor the underlying platform status via the Azure Status Page: https://app.azure.com/h/GHHC-K4Z/97cdb5.
Next Update: 1 PM UTC 27th Apr 2026
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 04/27/2026 12:31PM
Azure is currently experiencing a degradation in the availability of the Azure Cosmos DB & Storage services in the France Central region.
https://app.azure.com/h/GHHC-K4Z/97cdb5
INVESTIGATING
about 2 hours ago - at 04/27/2026 12:02PM
We have identified an issue with Azure affecting the Cloud NGFW France Central region for Storage & Cosmos DB issue which is impacting CNGFW Services.
Customers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.
Current Status : Azure notified higher than expected latency, timeouts or HTTP 500 errors when accessing data stored on Storage & CosmoDB accounts hosted in this region. We are actively investigating and mitigation actions are currently in progress to stabilize connectivity.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
You can also monitor the underlying platform status via the Azure Status Page: https://app.azure.com/h/GHHC-K4Z/97cdb5.
Next Update: 1 PM UTC 27th Apr 2026
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