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Outage in Palo Alto Networks

Service Degradation: Cloud NGFW Management Console.

Resolved Minor
August 19, 2026 - Started 6 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Palo Alto Networks experienced login service degradation on the Cloud NGFW Management Console lasting approximately 6.9 hours on August 19, 2026. Data plane traffic and security enforcement remained unaffected throughout the incident. The issue was mitigated by 17:36 UTC and fully resolved by 22:02 UTC, with engineers continuing to monitor for recurrence.

We are investigating login service degradation on the Cloud NGFW Management Console. Note: Data plane traffic and security enforcement are not impacted by this event. Current Status: Engineers are currently investigating the issue. Next Update: 06:00 PM UTC, 19th Aug 2026

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 08/19/2026 10:02PM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 08/19/2026 05:36PM

Service Degradation has been mitigated. We will continue to monitor service health.
Next Update: 08:00 PM UTC, 19th Aug 2026

MONITORING 5 days ago - at 08/19/2026 05:35PM

Service Degradation has been mitigated. We will continue to monitor service health.

INVESTIGATING 6 days ago - at 08/19/2026 03:10PM

We are investigating login service degradation on the Cloud NGFW Management Console.

Note: Data plane traffic and security enforcement are not impacted by this event.

Current Status: Engineers are currently investigating the issue.

Next Update: 06:00 PM UTC, 19th Aug 2026

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