Outage in Palo Alto Networks
Customer Support Portal Service is not available
Resolved MinorIncident Report
Summary AI Generated
Palo Alto Networks experienced intermittent availability issues affecting multiple customer-facing services, including the Customer Support Portal, lasting approximately 2.4 hours. The operations team investigated and resolved the issue, followed by a one-hour monitoring period with no further problems observed.
We are observing an intermittent availability issue with multiple customer-facing services.
The operations team is investigating the problem.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/07/2026 12:40AM
No issues were observed during the 1-hour observation period.
No further updates are expected on this thread.
MONITORING
3 days ago - at 10/06/2026 11:20PM
The Customer Support portal availability issue has been resolved. The operations team is monitoring service availability.
INVESTIGATING
3 days ago - at 10/06/2026 10:17PM
We are observing an intermittent availability issue with multiple customer-facing services.
The operations team is investigating the problem.
Latest Palo Alto Networks outages
Cloud NGFW for AWS: Management Portal access errors - about 10 hours ago
WildFire Issue - 2 days ago
PrismaCloud: APP3: Stale data in asset inventory - 11 days ago
MLAV Outage - Investigation Undergoing - about 1 month ago
URL filtering service degradation affected by GCP network service degradation - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
