Outage in Pantheon

Degraded Dashboard and Autopilot Performance

Resolved Minor
March 01, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring has detected elevated error rates during multidev creation that may manifest as failed workflows, sync codes, or failures with Autopilot. For urgent issues, please contact support via helpdesk@pantheon.io.
Components affected
Pantheon Workflow Operations
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/02/2023 12:00AM

This incident has been resolved.

MONITORING over 2 years ago - at 03/01/2023 11:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 03/01/2023 10:50PM

We are still working on a solution to fix this issue.

IDENTIFIED over 2 years ago - at 03/01/2023 10:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 03/01/2023 09:37PM

We are still investigating the issue, and please be assured that we are working diligently to resolve the Dashboard and Autopilot issue as quickly as possible.

INVESTIGATING over 2 years ago - at 03/01/2023 08:54PM

We are continuing our investigation on this issue and will provide updates as soon as possible.

INVESTIGATING over 2 years ago - at 03/01/2023 08:14PM

Our monitoring has detected elevated error rates during multidev creation that may manifest as failed workflows, sync codes, or failures with Autopilot.

For urgent issues, please contact support via helpdesk@pantheon.io.

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