Outage in Pantheon

Intermittent Code Deployment and Workflow issues

Resolved Minor
September 08, 2025 - Started 5 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating reports of failed deployments, multidev creation, git-related issues, stuck loading commit history, and certain workflow processes. Please note that site uptime remains unaffected. Our Engineering team is actively working to identify and resolve the issue with the highest priority.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/08/2025 03:54PM

This incident has been resolved. Code-related operations are back to normal, and Redis connections on affected sites have been fixed.

MONITORING 5 days ago - at 09/08/2025 03:14PM

A fix has been applied, and the issue has been mitigated. We are monitoring to ensure stability.

If you continue to experience any code-related issues, please don't hesitate to reach out to Support via chat or ticket, and we'll promptly look into it.

INVESTIGATING 5 days ago - at 09/08/2025 02:22PM

We are continuing to investigate this issue. Our recent findings indicate that some sites are experiencing disruptions in the Redis connection, which appears to be related to the problem. We are working to isolate the impact and implement corrective measures.

We'll provide further update as soon as further information becomes available.

INVESTIGATING 5 days ago - at 09/08/2025 01:26PM

We are continuing to investigate this issue.

We'll provide another update within the next hour, or as soon as further information becomes available.

INVESTIGATING 5 days ago - at 09/08/2025 12:29PM

We are continuing to investigate this issue.

We'll provide another update within the next hour, or as soon as further information becomes available.

INVESTIGATING 5 days ago - at 09/08/2025 11:26AM

We are currently investigating reports of failed deployments, multidev creation, git-related issues, stuck loading commit history, and certain workflow processes.
Please note that site uptime remains unaffected.
Our Engineering team is actively working to identify and resolve the issue with the highest priority.

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