Outage in Pantheon

Degraded Dashboard and Terminus Performance

Resolved Minor
September 19, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands. For urgent issues, please contact support via helpdesk@pantheon.io
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/20/2023 02:50AM

This incident has been resolved.

MONITORING about 2 years ago - at 09/20/2023 01:44AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 09/20/2023 01:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 09/20/2023 12:21AM

We have detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues, please contact support via helpdesk@pantheon.io

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