Is Pantheon Support Chat Down? Check the current Pantheon Support Chat status
Pantheon Support Chat is operational
Updated
Pantheon Support Chat is operational
Updated
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IsDown pulls data from Pantheon's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 8 incidents for Pantheon Support Chat since started monitoring Pantheon status in August 2020.
2 months ago · lasted about 1 hour
We are experiencing an outage with our support chat system and we are currently investigating the issue. For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard. More details
5 months ago · lasted 3 days
We have detected elevated reports for the Dashboard related to SFTP development mode. These may manifest as the dashboard not reflecting changes when updating code via SFTP. While we are investigating the issue, we recommend using Terminus env:com... More details
7 months ago · lasted about 1 hour
We have detected elevated error rates for the Dashboard. These may manifest as inability to load the dashboard, failed logins, or failures with workflows. This issue does not affect any customer sites or uptime. For urgent issues, please contact... More details
We've tracked and collected 8 incidents for Pantheon Support Chat since started monitoring Pantheon status
Number of Incidents
0 issues
Last incident
62 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Pantheon with maximum flexibility
IsDown monitors Support Chat for major outages. A major outage is when Support Chat experiences a critical issue that severely affects one or more services/regions. When Pantheon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Pantheon status page for minor outages. A minor outage is when Support Chat experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Pantheon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Pantheon publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Pantheon and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Pantheon and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Pantheon Support Chat isn't down. You can check Pantheon Support Chat status and incident details on the top of the page. IsDown continuously monitors Pantheon Support Chat official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pantheon Support Chat is currently operational. You can check Pantheon Support Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Pantheon Support Chat being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Pantheon Support Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pantheon Support Chat last outage was on October 21, 2024 with the title "Support chat is currently unavailable"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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