Check if Pantheon Support Chat is down, official outages, user-reported issues, and outages map.
Pantheon Support Chat is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 8 incidents for Pantheon Support Chat since started monitoring Pantheon status in August 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Pantheon Support Chat outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 21, 2024 06:19 AM EDT | 
                                              
                                                Major
                                              
                                             We are experiencing an outage with our support chat system and we are currently investigating the...
                                             | about 1 hour | 
| Jul 13, 2024 03:30 PM EDT | 
                                              
                                                Minor
                                              
                                             We have detected elevated reports for the Dashboard related to SFTP development mode. These may m...
                                             | 3 days | 
| May 20, 2024 03:41 PM EDT | 
                                              
                                                Major
                                              
                                             We have detected elevated error rates for the Dashboard. These may manifest as inability to load ...
                                             | about 1 hour | 
| Mar 05, 2024 12:02 PM EST | 
                                              
                                                Minor
                                              
                                             Internal monitoring has detected multiple issues affecting the Dashboard, leading to performance ...
                                             | about 2 hours | 
| Feb 28, 2024 05:16 PM EST | 
                                              
                                                Minor
                                              
                                             We are experiencing an outage with our support chat system and we are currently investigating the...
                                             | 28 minutes | 
| Feb 22, 2024 04:03 AM EST | 
                                              
                                                Minor
                                              
                                             We are experiencing an outage with our support chat system and we are currently investigating the...
                                             | about 5 hours | 
| Oct 12, 2023 10:31 AM EDT | 
                                              
                                                Minor
                                              
                                             We are experiencing an outage with our support chat system and we are currently investigating the...
                                             | about 1 hour | 
| Sep 19, 2023 08:21 PM EDT | 
                                              
                                                Minor
                                              
                                             We have detected elevated error rates for the Dashboard and Terminus commands. These may manifest...
                                             | about 2 hours | 
 
    See what users are saying about Pantheon Support Chat issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Support Chat is a component of Pantheon that offers real-time assistance and troubleshooting help from technical support specialists.
Monitoring Pantheon since August 2020
Support Chat is part of Pantheon. Check the Pantheon's status.
0 incidents in 2025
Pantheon Support Chat is down. You can check Pantheon Support Chat status and incident details on the top of the page. IsDown continuously monitors Pantheon Support Chat official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pantheon Support Chat seems to be having problems. You can check Pantheon Support Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Pantheon Support Chat being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Pantheon Support Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pantheon Support Chat last outage was on October 21, 2024 with the title "Support chat is currently unavailable"
IsDown and DownDetector help users determine if Pantheon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pantheon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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